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Privacy Policy

Last updated: May 14, 2026

Introduction

FinanceFirst Manchester is committed to protecting the privacy and security of personal information. This policy explains how we collect, use, and safeguard data when you interact with our services and website.

Information We Collect

When you enrol in our programmes or contact us, we collect:

  • Parent or guardian name and contact information
  • Email address for programme communications
  • Child's name and age to assign appropriate programme groups
  • Any additional information you voluntarily provide regarding learning needs or preferences

Our website may collect technical information through cookies including IP addresses, browser types, and pages visited to improve user experience and site functionality.

How We Use Your Information

Personal data is used exclusively for:

  • Processing programme enrolments and managing attendance
  • Communicating session schedules, materials, and updates
  • Responding to enquiries and providing customer support
  • Improving our educational programmes based on aggregated feedback
  • Complying with legal obligations and safeguarding requirements

We do not sell, rent, or share personal information with third parties for marketing purposes.

Data Storage and Security

Personal information is stored securely using industry-standard encryption and access controls. Only authorised team members involved in programme delivery can access participant data. We retain enrolment information for three years after programme completion for record-keeping and follow-up support purposes.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you and your child
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict certain processing activities
  • Withdraw consent for communications at any time

To exercise these rights, contact us at [email protected].

Children's Privacy

We take special care when handling information about children and young people. Enrolment requires parental or guardian consent. We only collect information necessary for programme delivery and safeguarding. Children's personal details are never shared publicly or used for marketing.

Cookies and Website Analytics

Our website uses essential cookies for functionality and optional analytics cookies to understand how visitors use the site. You can manage cookie preferences through the banner displayed on your first visit. See our Cookies Policy for detailed information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Significant changes will be communicated via email to enrolled families.

Contact Us

For questions about this privacy policy or how we handle your data:

Email: [email protected]
Address: FinanceFirst Manchester, Unit 14, Northern Quarter Business Centre, 47 Lever Street, Manchester M1 1FN, United Kingdom

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